Solutions

Customer Notification & Breach

Customer Notification & Breach

Trigger-based notices, drafted in minutes and delivered only on your approval.

Drafted in

Minutes, not days. Notices are generated from your own incident record and templates, ready for review.

Minutes, not days. Notices are generated from your own incident record and templates, ready for review.

Nothing sends without

A recorded human approval, carrying the approver, the timestamp and the exact version that went out.

A recorded human approval, carrying the approver, the timestamp and the exact version that went out.

Notification & breach workflowNB-2291
DetectionAutomationApprovalDelivery
Incident detectedHigh
Records in scope18,400
Data categoriesname, mobile, email
Detected at14:32:07 IST
Statutory clock started
Notice draftedready in 04:12
AudienceAffected principals
Languages12 of 22
Approval queueapproved
Breach notice NB-2291 · v3
ModifySent
Approved by DPO · 14:36:20
Delivery2 of 2 channels
Email18,400 delivered
SMS18,400 delivered
Acknowledgement loggedDPB report filed · 14:41
Elapsed 00:09:47Statutory deadline met

The problem

When something goes wrong, the clock is brutal: Data Principals to notify, the Data Protection Board to prepare for, and no time to draft from scratch, with every hour of silence compounding the damage. And even on ordinary days, policy updates, consent changes, and data requests pile up faster than anyone can track and send manually.

How IndiSec solves it

How IndiSec solves it

How IndiSec solves it

Notifications drafted in minutes

Trigger-based notices for policy updates, consent changes, and data updation or deletion requests, drafted from your actual data and policies, not templates with blanks.

You approve; the platform delivers

Nothing is sent without recorded human approval. Once signed off, delivery is routed through the right channel and tracked end to end, with status visible at a glance.

Human
Platform

Breach agents manage the notification process

Identify affected Data Principals, coordinate customer notifications, and prepare breach notifications for the Data Protection Board, ensuring all required notifications are made within statutory timelines.

Impact scopingNotification sequencingDPB prep

One view, every notification

Scheduled and instant notifications, routine and breach, live in a single dashboard, so nothing falls through the cracks and nothing is missed.

Scheduled
Instant
Routine
Breach

The clock starts whether or not you are ready

The clock starts whether or not you are ready

The clock starts whether or not you are ready

Set up your notification workflows before the incident, so the draft, the approval and the delivery record already exist when the seventy-two hours begin.

Set up your notification workflows before the incident, so the draft, the approval and the delivery record already exist when the seventy-two hours begin.